I then went to the support page about deactivation which tells me to go this website: įirst option is to use the order number. I should mention that I did have an avast account since I have previously received emails from Avast. This is the same email adress I used to process the payment to Cleanup Premium. No way to remember my password so I clicked the " Can't access your account ?" link which prompted me to enter my email adress.įirst surprise : I got an error message telling me my email adress is not registered. I took me to the Avast account login page. I opened Cleanup Premium, went to Subscription then clicked on the View my account link. I then tried deactivating the auto renewal cancellation. At this point I should mention I did not receive an email confirming my order.
I entered my credit card information together with my email adress. I decided to try the 60 days free trial for Cleanup Premium today.
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